Privacy Policy

Updated September 19, 2026 · applies to the Maestro iPhone and Apple Watch apps and this website

Pointing recognition runs on your Apple Watch. Maestro does not require an account with us and has no advertising or analytics SDKs. If you send a support report, we receive the message and any diagnostics you include.

Data on your devices

The watch stores the pointing directions you teach it, room and device names, nearby Bluetooth signal measurements used to recognize rooms, and recent diagnostic events. Model backups are sent automatically to your paired iPhone so you can restore your setup. Wrist motion is processed on the watch to recognize gestures.

If you connect Home Assistant, sign-in tokens are stored in the Keychain on your iPhone and Apple Watch. Apple Home access uses the permissions managed by iOS and watchOS.

Network connections

Device commands go through Apple Home or to the Home Assistant server you configure. Webhooks send requests to the URLs you choose. Those services may have their own cloud connections and privacy practices. Maestro does not route these commands through a server we operate.

Purchases are handled through Apple's App Store. Opening links from Maestro connects to the linked website.

Support and diagnostics

You can send a report from Support in the iPhone app or from the website support form. Reports go over HTTPS to our support server. They contain your message, any reply address you provide, and any attachment you include. In-app reports also include the app build and selected home service.

The in-app form includes an “Attach model export” toggle, enabled by default when an export is available. You can turn it off before sending. An export can include room and device names, learned pointing directions, Bluetooth measurements, and recent diagnostic events. Reports are sent only when you press Send; automatic watch-to-iPhone backups do not send a report to us.

Support information is used to investigate your report and reply, then deleted. When support notifications are enabled on our server, a message preview, reply address, and attachment filename are sent through Pushover to notify the developer. Attachments are not included in that notification.

Website

The website uses no analytics scripts or cookies. The support form does not add your IP address to the saved report. This is separate from web server access logs, which can contain connection details such as IP addresses.

Health data

Maestro does not use HealthKit or read or write health data.

Children

Maestro is not directed at children.

Changes

If Maestro's privacy practices ever change, this page will be updated before the change ships, with a new effective date.

Contact

Questions about this policy are welcome through the support form.