Support
Common answers first. If yours isn't here, write to us at the bottom of the page, debug files welcome.
Getting started
Get Maestro Snap on the App Store and install it on your iPhone. The watch app comes with it (if it doesn't appear, add it from the Watch app). On the iPhone, tap Use Apple Home for HomeKit, or Connect Home Assistant with your server address. No home yet? Try the demo.
Home Assistant note: sign in with an admin account. HA only lets admins list rooms and devices. A non-admin account can toggle devices but sees an empty room list.
Painting well
On the watch, pick the room you're standing in, then tap a device to paint it. Sweep your arm like you're spray-painting the device, and wander a little between the spots where you'd actually use it. Painting from several positions is what makes pointing work from anywhere. If the watch says "too still," take two steps and keep going.
Pointing and snapping
Arm extended, finger at the device, like showing it to a friend. Maestro follows your forearm, not the watch screen. When the screen shows "Snap → device", snap your fingers.
Snaps not registering? Open Settings on the watch and switch the trigger to Tap instead; wrists vary. The Impulse readout (enable Dev readouts) shows what your snaps measure.
Room detection
Maestro figures out which room you're in from how you point and from a Bluetooth fingerprint captured while painting. It gets sharper as you paint more rooms. Just walk between rooms naturally, arm relaxed, and point when you arrive; there's no need to hold the watch up while you move. To override it, pick a room on the rooms page and it stays pinned until you tap Auto or clearly move elsewhere.
A snap buzzed but nothing happened
That buzz is Maestro declining to guess. The watch shows why: pointing at something unpainted, two devices overlapping (repaint one of them from a different spot), or the room context looking wrong. The paint page badges devices that need a repaint.
Write to us
Describe what happened and what you expected. You can also send a report from Support in the iPhone app. If you attach a model export, it includes room and device names, learned pointing directions, and recent diagnostic events. Attachments are optional. See the privacy policy for how reports are handled.